Description

Leaders must be adept at managing change to lead with vision, inspire innovation, and facilitate adaptation. Training can assist them in becoming transformational leaders capable of anticipating and leading change with confidence and agility, utilising tangible strategies.

Objectives

Prepare for change

• The different types of change
• The 7 Rsof change
• The change curve (Elisabeth Kuebler-Ross's grief cycle)
• Best practices for successful change (Kotter's 8 steps)

Communicating change

• Challenges of change communication (big picture)
• Schulz von Thun’s 4-Ears Model
• Feedback culture
• Communication channels
• Understanding verbal and non-verbal communication

Accompanying change

• Behaviours in the face of change
• Speech of resistance to change
• The 7 phases of concern (Bareil)
• Addressing resistance (Krüger's change management iceberg, anger iceberg)
• WIIFM (What's In It For Me)
• The ICAP barometer

Duration

• 3 half-days