The fundamentals of communication

Description

Communication is not just about speaking. It's about exchanging and listening in order to provide relevant responses. Overnight, the sudden shift to remote work disrupted our daily routines, and the connections between colleagues faded. Although remote work has its benefits, the lack of physical presence can lead to insufficient communication, misunderstandings, and conflicts based on misinterpretations. Through this one-day module, we offer you the opportunity to work on the mechanisms, tools, and reflexes that can help you regain control of effective communication.

Objectives

• Highlight listening skills, both in professional and private spheres
• Avoid generalizations and interpretations through the use of appropriate questions
• Incorporate major differences in communication preferences, decision-making style, organization, to better understand each other
• Take responsibility for what happens during an exchange
• Enrich one's personal toolkit to enhance communication

Duration

• 1 day (7 hours)